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Privacy Policy

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Last updated: February 2026​

1. Who We Are

SSG Collective Ltd (“we”, “our”, or “us”) is a UK-based company supporting founders, business owners, and fractional professionals through community, consultancy, coaching, and educational services.

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We also operate under the trading name No Graft No Glory, which includes consultancy, coaching, digital content, podcast activities, and diagnostic tools such as the NG³ questionnaire

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This Privacy Notice applies to all activities carried out under:

  • SSG Collective

  • No Graft No Glory

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and covers all services, websites, platforms, and communications delivered under these names.


Data Controller:
SSG Collective Ltd
Company registration number: 16810187
Trading names: SSG Collective and No Graft No Glory
Email: info@ssgcollective.co.uk

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Registered in the United Kingdom

ICO Registration Number: ZA12297062

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Our websites and digital platforms include:

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www.ssgcollective.co.uk

www.nograftnoglory.co.uk

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All associated questionnaires, newsletters, podcast channels, booking systems, and community tools

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SSG Collective Ltd is the Data Controller for all personal data collected through these channels.


2. What Information We Collect

We may collect and process the following types of personal data when you interact with any SSG Collective or No Graft No Glory service, website, or platform:
 

a) Information you provide directly

  • Name and contact details (email address, phone number)

  • Business name, role/title, sector

  • Membership, consultancy, or coaching details

  • Event, workshop, or session registration information

  • Responses submitted through forms, surveys, or the NG³ questionnaire

  • Business performance or operational information shared for advisory purposes

  • Communications sent to us directly
     

Where business performance data is submitted via diagnostic tools or questionnaires, this information is treated as confidential and used solely for advisory and service delivery purposes.

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b) Information collected automatically

  • Website usage analytics (pages visited, time on site, clicks)

  • IP address

  • Device and browser information

  • Cookie, behavioural and engagement data
     

3. How We Use Your Information

We process personal data for the following purposes:

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Service Delivery (Contractual Necessity)

  • Managing memberships and consultancy engagements

  • Delivering coaching, advisory services, or diagnostic feedback

  • Processing bookings and registrations

  • Providing support and responding to enquiries
     

Marketing Communications (Consent)

  • Sending newsletters, updates, resources, podcast releases, or event information

  • You can opt out of marketing communications at any time.
     

Business Improvement and Analytics (Legitimate Interests)

  • Understanding engagement across websites and digital channels

  • Improving user experience and service quality

  • Reviewing anonymised data to improve programmes and content
     

Legal and Regulatory Compliance (Legal Obligation)

  • Retaining necessary financial or contractual records

  • Complying with legal requirements

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We do not sell your personal data.

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4. Data Storage and Security

All operational data is stored securely using Google Workspace and Google Drive.

We use appropriate technical and organisational measures to protect personal data from:

  • Loss

  • Unauthorised access

  • Misuse

  • Disclosure
     

Access to data is restricted to authorised individuals only.

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5. International Transfers

Some of our service providers, including Google, may process data outside the United Kingdom.

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)

  • UK Addendum where required

  • Compliance with UK GDPR standards
     

6. Sharing Your Information

We may share personal data with:

  • Trusted service providers (website hosting, email platforms, booking systems, analytics tools)

  • Payment processors

  • Event or collaboration partners (only where necessary and with appropriate safeguards)

  • Legal or regulatory authorities where required by law
     

All third-party providers are contractually required to handle data securely and in accordance with data protection laws.

We do not sell or trade personal data.
 

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this notice.

  • Marketing data is retained until you unsubscribe or withdraw consent.

  • Consultancy and engagement data may be retained for up to 6 months after engagement ends, unless otherwise required.

  • Financial and contractual records may be retained for up to 6 years in accordance with UK legal requirements.

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Where data is no longer required, it will be securely deleted or anonymised.
 

8. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent for marketing

  • Object to certain types of processing

  • Request restriction of processing

  • Request data portability
     

To exercise any of these rights, contact:

info@ssgcollective.co.uk

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You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
 

9. Cookies

Our websites use cookies and similar technologies to:

  • Improve functionality

  • Analyse performance

  • Understand user behaviour

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Where required, a cookie banner allows you to manage preferences.

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You may also control cookies through your browser settings.

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10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time.

Any changes will be published on this page with an updated revision date.

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